ChaiOne Insights: user experience research

User Experience Research & User-Centered Design

16 minutes read

Investing in user experience (UX) by designing software through a user-centered design framework serves three primary functions:

Read More

Say What? What Voice Interface Design Means for the Enterprise

5 minutes read

Earlier this year at WWDC, Apple announced that they will allow third-party developers to integrate with Siri - an intelligent assistant that interacts with users through voice. While Siri is not the only voice-activated device currently available, it is one of the most likely ones to be immediately integrated with enterprise software due to high prevalence of Apple devices and custom apps in the enterprise. 

Read More

Why the Internet of Things Requires User Experience Research

5 minutes read

I get into my car and it sets me on a fastest route home, offering to stop by a grocery store because my coffee supply is low, and suggesting some fruits to boost my vitamin C intake. My laundry starts before I’m out of clean shirts, and as I walk around the house, I carry an uninterrupted hands-free conversation with an overseas friend. A suggestion for a massage session that perfectly fits into my schedule and adjusted for travel time appears when my levels of stress increase.

Read More

The Foolproof Strategy to Gathering User Requirements for Mobile Applications

8 minutes read

Sales had stagnated for a major foodservice product distributor. It took 50 percent more interactions for new sales hires to achieve the same results as their veteran counterparts, due to inexperience, management of sales collateral and inability to field customer questions.

Read More