What this means
The previous notion of “fear of missing out” on digital transformations has shifted to the “certainty of missing out*” due to today’s realities. Focusing on resiliency, sustainability and cost-out, organizations are increasingly looking to technology to solve their issues. Visibility, data transparency, connectivity, and process automation are paramount. Adoption of these through digital initiatives, with emphasis on user experience, will expedite the transition from a traditional linear, support function into an ecosystem needed to succeed going forward.
Words of caution for organizations that think digital is a strategy and a panacea to all woes; digital is an enabler and only one (albeit important) piece of the puzzle going forward within supply chain evolution. Implementing digital enabling tools without doing the required process / organizational change work needed, will not result in sustainable differentiation. Organizations could be in for a rude awakening when expected outcomes fall short of goals .
The strategy is just as important as the vehicle for change. User adoption and acceptance should drive digital initiatives, only then will we be able to expedite the transition of the supply chain from a traditional linear, support function into a usable ecosystem for success.
*Joseph Fuller- Harvard Business School, September 2020
Written By: Topher Ollison
About the Author
Topher Ollison is the Digital Supply Chain Leader for ChaiOne – he has worked in the supply chain field for over 15 years across multiple industries. Most recently, he has spent the last decade advising and helping organizations with optimization, performance improvement and digital transformations of their supply chains across all industries advising a wide array of clients ranging from PE Firms, global corporations and governments, to small privately owned businesses.
If you run your organization’s supply chain operations or digital initiatives and want to turbocharge your outcomes – let’s talk! Topher be reached at Topher@ChaiOne.
ChaiOne is a pioneer in industrial digitalization. Reimagining plant, field, supply chain processes with design thinking led solutions that reduce cost, increase adoption, and elevate the customer experience. The complete strategy-to-solution expertise sets ChaiOne apart to help industrial customers achieve exponential outcomes across their logistics, supply chain, field, and plant operations. To learn more, please visit www.chaione.com.